The Password you create is used to secure your online account. This Password is used during the authentication process in conjunction with your User Name to verify your identity before granting access to your personal details. You can change your Password at any time when you are signed in, by visiting the 'Account Settings' page.
If you forget your password, please click the 'Forgot your Password' link in the main sign in page and we will send you an email to begin the process of setting a new Password.
You acknowledge this service may send you text or phone messages that may result in charges to your cell phone plan.
You will not receive spam or commercial messages through this service.
You will not receive information regarding other services or programs offered by the City of Victoria.
The City of Victoria has completed a Privacy Impact Assessment in accordance with section 69(5.3) of the Freedom of Information and Protection of Privacy Act.
This service allows residents to add multiple phone numbers and contacts to one account.
The information you provide will be kept confidential.
Vic-Alert is an emergency notification service to inform residents, businesses, those who work or play downtown, and visitors in the event of natural or man-made disasters that impact them. Vic-Alert may be used to issue emergency information City-wide such as imminent threats or AMBER alerts, as well as information targeted to specific areas or neighbourhoods, such as a gas leak/evacuation.